Privacy Policy
MAINTAINING TRUST AND CONFIDENCE
Ocean View Studios
Privacy Policy & Cookies
Who We Are:
At Ocean View Studios Ltd (OVS), we are committed to maintaining the trust and confidence of our clients and visitors to our website. We want you to know that OVS is not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes. Our focus is on creating content and facilitating our clients, so we simply don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Our Company number: 12255218
Our Registered office is: Padson Farm, Folly Gate, Okehampton, Devon, United Kingdom, EX20 3BA
Types Of Data We Collect:
Cookies
Our service providers use cookies, and those cookies may be stored on your computer when you visit our website www.oceanview-studios.com. We use Squarespace to host our website and use cookies to identify you when you visit our website. In order to keep track of your browsing patterns and build up a demographic profile. Our use of cookies can also allow registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account. By using our website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively. You can find what Squarespace keep via their cookie policy Here.
Squarespace
As mentioned above we use Squarespace to host our website www.oceanview-studios.com. If you contact us via our contact form or mailing list (newsletter) you will need to provide some of your personal information and email address. You can find what Squarespace keep via their privacy notice Here. Squarespace must be GDPR compliant to operate within the EU.
Google Analytics
When someone visits www.oceanview-studios.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way, which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Microsoft Clarity
When someone visits www.oceanview-studios.com we use a third-party service, Microsoft Clarity, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way, which does not identify anyone. We do not make, and do not allow Microsoft to make, any attempt to find out the identities of those visiting our website.
Mailing Lists
We don’t often send out newsletters. However, should OVS ever wish to send out newsletters, we would only do so, if you have given your consent to being contacted in this way. We use a third-party provider, Mailchimp, to deliver newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
Kickstarter
From time to time, we will be running crowdfunding campaigns using Kickstarter. If you back/backed one of our projects, your personal information, email addresses, username, order information and personal messages are kept for project updates and shipping. This information is stored both via Kickstarter and Mailchimp. You can find more information regarding what Kickstarter keep via their privacy policy Here and what Mailchimp keep via their privacy notice Here. Both Kickstarter and Mailchimp must also be GDPR compliant to operate within the EU.
Storing Information and Third Parties
As a rule, we do not share any collected personal data with third parties. If you contact us via our contact form or directly on an email address, your information will be housed within our email client. We use Outlook and SharePoint. If your personal information becomes vital to a production and your information needs to be on a production call sheet, this will only be shared with other individuals who are specifically linked to the production.
Vimeo
We upload encrypted password protected videos onto Vimeo for clients to view and provide necessary feedback that we will then make changes on. You can find what they keep via their privacy notice Here. Vimeo must also be GDPR compliant to operate within the EU.
WeTransfer
Videos are big bits of information, and we like it when we can send them to you in their full unpixelated glory. In order to do this, we will sometimes have to use a third-party software called WeTransfer. They collect limited information sent with files including email addresses, file names and personal messages. WeTransfer must also be GDPR compliant in order to operate in the EU.
Dropbox
As with WeTransfer we will occasionally share information with you via Dropbox. When we send this to you Dropbox will collect information such as your name, email address and any message we send with your data. If you have a Dropbox account, they will collect even more data like how you use the data and download. You can find what they keep via their privacy notice Here. Dropbox also have to be GDPR compliant to operate within the EU.
Financial
Financial transactions relating to our website and services are handled by our third-party payment services providers, Xero. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can access information about the payment services providers' privacy policies and practices on request.
Social Media
We are social creatures – come say hello on YouTube, LinkedIn, Instagram or Facebook. If you follow us on social media, we may follow you back and even say hello. Please tell us to stop if you don’t want us to.
Access to your personal Data
You are entitled to view, amend, or delete the personal information that we hold. Email our Data Protection Officer Joseph Piddington at hello@oceanview-studios.com
Summary
We are a friendly bunch and won’t share your information with third parties without your explicit consent unless required to do so by law. If we do come up with something we think you may be interested in, we might get in touch or target you with ads we think you may like to see.
Our Work
& Services
Hit play on creativity! We’re the dream team for your screen. Crafting videos that capture imaginations from tailored strategy to creative concepts. Explore our work and services to see how we put the ‘pro’ in production.
SO, HOW DOES IT WORK?
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1. LET'S CHAT
Let's hop on a no strings attached call. We'll talk you through our process and answer any questions. Finally, we’ll send over a full proposal.
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2. JOIN FORCES
We are your secret weapon, becoming an extension of your team, bringing custom game plans with creative concepts to fit your needs.
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3. LET'S CREATE
Together we’ll craft immersive videos and tailored multi-media for your brand. Delivering exceptional marketing and social media content.
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4. GET NOTICED
This is the fun part, helping you stand out! We’re focused on delivering awesome content that will elevate your brand with tangible results.
Frequently
asked Question
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Simply fill out the Let’s Chat form on our website or email: hello@oceanview-studios.com
We will then arrange a free discovery call with one of our team, during which we will talk you through our process and answer any questions. We will then send over a no strings attached proposal for you to review. -
We will get started on your project within 3 working days, once all the formal bits are out the way (contracts, deposit etc.)
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We offer two pricing options:
1. Day Rates: Ideal for individuals or businesses looking for a one-off project.
2. Exclusive Content Plans: Designed for individuals or brands seeking regular content at a discounted rate.
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At Ocean View Studios, we collaborate with a diverse range of businesses within 'fandom cultured' industries. Covering epic video game developers, captivating tabletop manufacturers, heart-pounding activity centres, action packed wrestling organisations, engaging comic or book publishers and beyond.
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Think of us as your global go-to crew. Whether it’s within the UK or anywhere else across the globe! With enough lead time, we can travel to wherever we are needed.
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Our production process and timelines are flexible and adaptable to your needs. With our production process consisting of four main phases:
Getting To Know You: We kick things off with a discovery call, figuring out how we can work together and answering any questions you may have.
Pre-Production: Let’s get strategic! Working together to meticulously plan and script your project, setting the stage for an epic production that aligns perfectly with your vision.
Production: Lights, camera, action! This is where we capture the magic, bringing your project to life through captivating filming, photography or animation.
Post-Production: Time to weave it all together! Our editing wizards refine and polish the content, ensuring the final product meets your needs with tangible results.
We believe in collaboration, and that's why we seek your approval before transitioning to the next phase. It's not just about meeting expectations; it's about exceeding them together.
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Think of us as your creative production sidekick! We don’t just make things look good; we boost your brand in ways you can actually see. Every project gets our unique spin, making sure it’s all about what you need. More views? Better engagement? Bigger sales? We’ve got it covered.
We are your secret weapon, becoming an extension of your team, understanding your goals and helping you make content that’s not just fun but also fuels your followers. Plus, we work with all kinds of brands & budgets, big or small.
Get In Touch For A Free
No-Strings Attached Chat
There’s no commitment, pressure, or obligation.
LET’S CHAT
We don't bite. If you're curious about what we can do for you, then why not book in a free no-strings attached discovery call using the form below.